Shipping policy

Thank you for shopping with Martin Fella. We currently offer shipping within Australia only.

We are committed to processing and delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 2–3 business days after your order has been successfully placed.

Orders are not processed or shipped on weekends or Australian public holidays. If an order is placed during a weekend or public holiday, processing will begin on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery Time

After your order has been processed, delivery within Australia generally takes approximately 3–5 business days.

Estimated Total Shipping Time

Processing: 2–3 business days
Transit: 3–5 business days
Total estimated delivery time: 5–8 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery times may occasionally vary due to circumstances outside our control, including courier delays, severe weather, public holidays, or other unforeseen events.

Shipping Area

We currently ship only to addresses within Australia.

At this time, we do not offer international shipping.

Order Tracking

Once your order has been dispatched, you may receive tracking information by email. You can use the tracking details provided to follow the progress of your shipment.

Please allow some time for tracking information to become active after your order has been dispatched.

Delivery Delays

While we work with delivery partners to ensure orders arrive within the estimated timeframe, occasional delays may occur.

If your order has not arrived within the expected 5–8 business day delivery timeframe, please contact our customer support team with your order number so we can assist you.

Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete when placing your order.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.

Martin Fella is not responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided at checkout.

Contact Us

Name: Martin Fella
Phone number: +61 411 641 269
Email: Support@Martinfella.shop
Address: Martin Fella, 556 Queensberry Street, North Melbourne VIC 3051, Australia